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10 Salesforce Features Every Business Should Know and Their Benefits by OMI

10 Salesforce Features Every Business Should Know and Their Benefits

  • October 28
  • Administration, CRM Configuration, Salesforce

Salesforce has cemented itself as the gold standard for CRM solutions but if you think that’s all there is to it, you may be in

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What is Salesforce Experience Cloud Key Features and Real Use Case Examples by OMI

What is Salesforce Experience Cloud? Key Features and Real Use Case Examples

  • October 23
  • Administration, CRM Configuration, Salesforce

According to the Builtwith.com report, Salesforce Experience Cloud is a go-to choice for building help centers, customer service portals, and partner communities of over 2,000

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Guide to Salesforce Reporting Types, Examples, Copy, Creation, Duplication by OMI

Guide to Salesforce Reporting: Types, Examples, Copy, Creation, Duplication

  • April 03
  • Administration, CRM Configuration, Salesforce

For many years now, Salesforce reporting has transformed raw numbers into actionable insights for millions of companies worldwide. However, far from every user of this

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Building Custom Relationships in Salesforce Lookup vs. Master-Detail Relationships by OMI

Building Custom Relationships in Salesforce: Lookup vs. Master-Detail Relationships

  • March 27
  • Administration, CRM Configuration, Salesforce

Custom relationships in Salesforce, particularly master-detail and lookup relationships, offer distinct advantages in managing data and automating processes within the platform. The former establishes a

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The-Differences-between-Salesforce-Sales-Cloud-and-Service-Cloud-for-Your-Business-Needs-by-OMI

The Differences between Salesforce Sales Cloud and Service Cloud for Your Business Needs

  • February 21
  • Administration, CRM Configuration, Salesforce

Sales Cloud and Service Cloud in Salesforce are indispensable components of the platform, each addressing vital aspects of customer relationship management (CRM). Together, they offer

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A guide to choosing Certified Salesforce Admin

How to Choose a Salesforce Administrator for Your Business

  • July 20
  • Administration, Salesforce

Whether we like it or not, the fact is – nearly half of all Salesforce implementations are ending up suboptimal at best and about a

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Top 5 Mistakes of BPA implementation

How Business Process Automation (BPA) Can Hurt Your Business

  • May 07
  • Administration

In our blog, we’ve talked a lot about business process automation and how it can do miracles with your business. And it’s true that companies

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Salesforce Cloud Platform Solutions

Improve Your Business Planning with Salesforce Solution

  • November 28
  • Administration

Regardless of what type of business you are running, planning is everything. When talking about a business plan, we often imagine mountains of documents and

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  • Elevating Document Workflows in Salesforce with airSlate Integrations: OMI’s Approach

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